Terms of Use

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your use of this website, www.hitbyglam.com (the "Website"), HIT BY GLAM E-RETAIL PRIVATE LIMITED ("Business Name") offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. HIT BY GLAM E-RETAIL PRIVATE LIMITED reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. HIT BY GLAM E-RETAIL PRIVATE LIMITED encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with HIT BY GLAM E-RETAIL PRIVATE LIMITED for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website.

I. Products

Terms of Offer: This Website offers for sale certain products (the "Products"). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our third party call center reps or direct HIT BY GLAM E-RETAIL PRIVATE LIMITED sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations HIT BY GLAM E-RETAIL PRIVATE LIMITED and its designated in house or third party call team(s).

Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations.

  • You may use the opt out link found in any email solicitation that you may receive.
  • You may also choose to opt out, via sending your email address to: support@hitbyglam.com

Proprietary Rights: HIT BY GLAM E-RETAIL PRIVATE LIMITED has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by HIT BY GLAM E-RETAIL PRIVATE LIMITED. HIT BY GLAM E-RETAIL PRIVATE LIMITED also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.

Product and Services: Hit By Glam attempts to be as accurate as possible in the description of the product on the Platform. However, Hit By Glam does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.

Hit By Glam reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted ) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.

Product Use: In case any products or beauty services purchased / received / availed causes side effects or doesn’t suit you, please note that Hit By Glam is in no manner responsible for any manufactural side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.

Pricing Information: Hit By Glam strives to provide accurate product and pricing information, however errors may occur.

Hit By Glam cannot confirm the price of the product until you make the order. If a product / service is listed at an incorrect price or with incorrect information due to any technical error, Hit By Glam shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, Hit By Glam may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted and Hit By Glam will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that Hit By Glam accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Hit By Glam’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account.

Prices and availability of the products offered on the site are subject to change without prior notice and at sole discretion of Hit By Glam. Hit By Glam may revise and cease to make available any product/ services at anytime. In the event, Hit By Glam is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Hit By Glam shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

II. Website

Content, Intellectual Property, Third Party Links: HIT BY GLAM E-RETAIL PRIVATE LIMITED does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that HIT BY GLAM E-RETAIL PRIVATE LIMITED does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. HIT BY GLAM E-RETAIL PRIVATE LIMITED does not endorse the contents on any such third-party websites. HIT BY GLAM E-RETAIL PRIVATE LIMITED is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website: HIT BY GLAM E-RETAIL PRIVATE LIMITED is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website.

License: By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from HIT BY GLAM E-RETAIL PRIVATE LIMITED or the applicable third party (if third party content is at issue).

Posting: By posting, storing, or transmitting any content on the Website, you hereby grant HIT BY GLAM E-RETAIL PRIVATE LIMITED a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. HIT BY GLAM E-RETAIL PRIVATE LIMITED does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. HIT BY GLAM E-RETAIL PRIVATE LIMITED is not liable for any damage or harm resulting from any posts by or interactions between users. HIT BY GLAM E-RETAIL PRIVATE LIMITED reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content HIT BY GLAM E-RETAIL PRIVATE LIMITED deems objectionable, is HIT BY GLAM E-RETAIL PRIVATE LIMITED's sole discretion.

III. Disclaimer of warranties

Your use of this website and/or products are at your sole risk. The website and products are offered on an "as is" and "as available" basis. Hit by glam e-retail private limited expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the products or website content, or any reliance upon or use of the website content or products. ("products" include trial products.)

Without limiting the generality of the foregoing, hit by glam e-retail private limited makes no warranty:

That the information provided on this website is accurate, reliable, complete, or timely.

That the links to third-party websites are to information that is accurate, reliable, complete, or timely.

No advice or information, whether oral or written, obtained by you from this website will create any warranty not expressly stated herein.

As to the results that may be obtained from the use of the products or that defects in products will be corrected.

Regarding any products purchased or obtained through the website.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

IV. Limitation of liability

Hit by glam e-retail private limitedentire liability, and your exclusive remedy, in law, in equity, or othwerwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.

Hit by glam e-retail private limited will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost profits you allege.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.

V. Indemnification

You will release, indemnify, defend and hold harmless HIT BY GLAM E-RETAIL PRIVATE LIMITED, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to HIT BY GLAM E-RETAIL PRIVATE LIMITED. When HIT BY GLAM E-RETAIL PRIVATE LIMITED is threatened with suit or sued by a third party, HIT BY GLAM E-RETAIL PRIVATE LIMITED may seek written assurances from you concerning your promise to indemnify HIT BY GLAM E-RETAIL PRIVATE LIMITED, your failure to provide such assurances may be considered by HIT BY GLAM E-RETAIL PRIVATE LIMITED to be a material breach of this Agreement. HIT BY GLAM E-RETAIL PRIVATE LIMITED will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of HIT BY GLAM E-RETAIL PRIVATE LIMITED choice at its expense. HIT BY GLAM E-RETAIL PRIVATE LIMITED will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend HIT BY GLAM E-RETAIL PRIVATE LIMITED against any claim, but you must receive HIT BY GLAM E-RETAIL PRIVATE LIMITED prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

VI. Privacy

HIT BY GLAM E-RETAIL PRIVATE LIMITED believes strongly in protecting user privacy and providing you with notice of HIT BY GLAM's use of data. Please refer to HIT BY GLAM E-RETAIL PRIVATE LIMITED privacy policy, incorporated by reference herein, that is posted on the Website.

Site security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;"
  • Sending unsolicited email, including promotions and/or advertising of products or services; or
  • Forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability

HIT BY GLAM is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from HIT BY GLAM on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

VII. Agreement to be bound

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

VIII. General

Force Majeure: HIT BY GLAM E-RETAIL PRIVATE LIMITED will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation: HIT BY GLAM E-RETAIL PRIVATE LIMITED may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement: This Agreement comprises the entire agreement between you and HIT BY GLAM E-RETAIL PRIVATE LIMITED and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The failure of HIT BY GLAM E-RETAIL PRIVATE LIMITED to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law, Jurisdiction: This Agreement will be governed by the laws of the State of Uttar Pradesh, without regard to its conflict of law principles to the contrary. Neither you nor HIT BY GLAM E-RETAIL PRIVATE LIMITED will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Uttar Pradesh. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights: BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination: HIT BY GLAM E-RETAIL PRIVATE LIMITED reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and HIT BY GLAM E-RETAIL PRIVATE LIMITED may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, HIT BY GLAM E-RETAIL PRIVATE LIMITED reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until HIT BY GLAM E-RETAIL PRIVATE LIMITED chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use: HIT BY GLAM E-RETAIL PRIVATE LIMITED makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws. Assignment. You may not assign your rights and obligations under this Agreement to anyone. HIT BY GLAM E-RETAIL PRIVATE LIMITED may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

If you have any questions regarding these Terms and Conditions, please email us at support@hitbyglam.com